Privacy Policy
Welcome to Shipora.lk. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and safeguard your data when you use our platform.
1. Information We Collect
We collect personal information from dropshippers and customers when they register on our platform, make orders, or use our services. This includes:
- Dropshipper Information: Name, contact details, payment information, and any other details needed to facilitate the dropshipping process.
- Customer Information: Name, shipping address, contact number, and any other details provided by dropshippers on behalf of their customers.
- Order Information: Details of orders placed by dropshippers, including the products, quantities, shipping information, and any customer details necessary to complete the order.
2. How We Use the Information
The information collected is used for the following purposes:
- Order Processing: We use dropshipper and customer information to process orders, coordinate with suppliers, and arrange shipments.
- Shipping: We may share necessary shipping information with courier companies to ensure successful delivery of orders.
- Internal Marketing: We may use customer contact details to send marketing communications related to our services, but we do not share this information with third-party marketing companies.
- Service Improvement: We may analyze the data we collect to improve our platform and services.
3. Protecting Your Information
We take the security of your information seriously and implement industry-standard practices to protect it. This includes:
- Securing your data using encryption methods.
- Restricting access to authorized personnel only.
- Regularly reviewing and updating our security protocols.
4. Sharing of Information
We do not sell, trade, or rent dropshipper or customer information to third parties. The information may only be shared in the following cases:
- Courier Companies: We may share the necessary shipping details with courier companies for the purpose of delivering orders.
- Legal Compliance: We may disclose personal information if required to comply with legal obligations or to protect the rights and safety of our platform and users.
5. Cookies and Tracking
We may use cookies to enhance the user experience on our platform. Cookies allow us to track usage and customize services for registered users. You may choose to disable cookies, though this may limit some features of the platform.
6. Data Retention
We will retain dropshipper and customer information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us at privacy@shipora.lk.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We encourage users to check this page for any changes. Continued use of our platform after changes are made constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this privacy policy or your data, please contact us at:
Email: info@shipora.lk
Phone: +94 772151046